A rigorous process. Trusted experts. Technology you can count on.
At Muse, luxury resale isn’t treated as a transaction — it’s treated as a responsibility.
Every item that enters our care moves through a clearly defined process, designed to protect its integrity, preserve its value, and ensure confidence for both seller and buyer. From initial review to final release, each step is intentional, expert-led, and uncompromising in its standards.
We don’t rush pieces to market. We don’t rely on volume. And we don’t list anything we wouldn’t stand behind fully.
This is a slower, more considered way of buying and selling luxury — built on trust, discretion, and accountability.
We authenticate every item.
O U R P R O C E S S Our standards
Authentication is not a step
in our process.
It is the
process.
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We do not accept every item submitted to us.
Pieces without original receipts, proof of purchase, or credible provenance are carefully assessed — and in many cases, declined. Even when documentation is provided, every item is authenticated again, independently and at no additional cost to the client.
If there is any uncertainty, inconsistency, or doubt, the item is not listed.
No exceptions.While Muse is not affiliated with the fashion houses we curate, we hold deep respect for the craftsmanship, heritage, and value behind every brand we carry. That respect shapes every decision we make — from what we accept, to how we authenticate, to what we ultimately present to our clients.
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In recent years, several large resale platforms — including The RealReal — have faced public scrutiny and legal challenges relating to authentication accuracy and the circulation of counterfeit goods,
as reported by major media outlets and court filings.These cases highlight an industry-wide tension between scale and certainty.
Muse was created in response to that tension.
We believe that trust is not built through volume, speed, or margin — but through discernment. By accepting fewer pieces, we are able to apply greater care, deeper review, and a higher standard of
accountability to each one. -
Every item listed on Muse has been:
Reviewed for provenance and condition
Independently authenticated, regardless of documentation
Accepted only when confidence is absolute
This approach may result in a more considered collection — but it ensures that every item offered reflects the respect it deserves, and the trust our clients expect.
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An Entrupy Verified Seller is a business or reseller that uses Entrupy's AI-powered technology to authenticate luxury goods like handbags and sneakers, building buyer trust by providing scientifically-backed proof of authenticity, with a system that microscopically scans items and compares them to a vast database to detect fakes. Customers can shop confidently with these sellers, knowing items have passed Entrupy's rigorous checks.
Zero tolerance for fakes, replicas or counterfeits
We do not accept or sell counterfeit, replica, or “inspired-by” items — ever. If an item doesn’t meet our authentication standards, it will not be listed for sale on Muse. It’s that simple.
Frequently asked questions
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Our Entrupy authentication is backed by a 100% money back guarantee.
This extra layer of authentication can be added on to any purchase for $35.00You can shop and sell with complete confidence knowing authenticity is never assumed — it is verified.A meticulous verification process using Entrupy’s world-class authentication technology alongside expert review. This dual-layer approach allows us to assess materials, craftsmanship, and brand-specific details with exceptional accuracy.
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All items submitted to The Muse Edit are authenticated prior to resale or payout. This applies to both Quick Sell and Consignment services, as well as items sold through our curated collection.
Our process is designed to:
Protect buyers from counterfeit goods
Protect sellers from disputes or uncertainty
Preserve trust in the luxury resale ecosystem
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We utilise Entrupy, a globally recognised authentication technology trusted by leading luxury resellers, retailers, and brands worldwide.
Entrupy uses AI-powered imaging and forensic analysis to examine microscopic details that are impossible to detect with the naked eye — comparing each item against an extensive database of verified authentic products.
This technology allows us to authenticate with an exceptionally high level of accuracy, particularly for high-value designer handbags and accessories.
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We currently support both new and past styles from Balenciaga, Bottega Veneta, Burberry, Coach, Chanel, Chloe, Christian Louboutin, Celine, Dior, Dolce and Gabbana, Fendi, Ferragamo, Givenchy, Goyard, Gucci, Hermes, Loewe, Louis Vuitton, MCM, Prada, Saint Laurent, and Valentino.
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We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
Ready to Experience Authentic Luxury?
Explore our collection of authenticated designer pieces — or start your selling journey today.